We sell and ship our products all over the world.
Payment methods:
We do both retail and wholesale. Prices are in Turkish Lira, US Dollar and EUR.
We currently accept Credit Cards as payment for ALL International transactions.
Failure to pay by credit card will delay the processing of your order and prevent us from sending your order until we see the payment in our account and create an invoice.
We apologize for this inconvenience, but this policy is strictly enforced to establish an order history and to better serve you in the future.
Shipping costs:
Shipping prices are taken from DHL's real-time shipping calculator. They are based on shipping method, location and weight, so when you put something in your shopping cart and go to the 'checkout' stage, the shipping calculator will calculate the costs after you enter your personal information. Therefore, you will know exactly what the shipping charges are before completing the order and entering the payment information.
Customs and Duties:
Please note that customs fees and charges may apply to your order. Our system does not calculate your country's customs fees.
Shipping Methods:
- MNG Cargo Turkey for shoppers away from home for our site, we offer DHL shipping service for abroad. If you want DHL Location Options and are a business, please contact Customer Service.
- DHL International Freight Forwarding Services has various box weight and size restrictions per country. Our site may not be able to determine whether your order is suitable for shipping. If you are ordering wholesale or retail items, please follow your email for updates on your order.
- Make sure you choose the correct shipping mode for your location. If you choose USA shipping or European Union shipping, if you are outside of these countries, the cost will be calculated correctly and the balance due will be shown to you in the collection
- E-Dugme.com will not be held liable for delayed arrival or loss of International orders after submitting an order.
- DHL Express will send your package to the nearest outbound customs facility very quickly, but after leaving the borders of Turkey, we have no control over how long to arrive at your doorstep.
- You can track the package delivered and this information with the Tracking Code provided by the DHL Express service of your country.
- We will not resend an order under any circumstances unless the parcel is recorded as lost or damaged according to your country's postal regulations. In this case, we will make an insurance claim on the package and the products can be re-shipped once the claim is paid.